Phonic Maps

 Manage, Protect and Monitor Your Online Presence 

 Ways To Drive Customer Engagement & Build Better Online Presence And Tools Now that global consumers may buy practically anything they want on any device they choose, providing exceptional eCommerce customer interaction is beneficial to business and necessary for customer retention. Consumers' expectations for greater CX continue to climb as they rely more on online buying, which is why eCommerce customer engagement is crucial today. Customer experience is critical to 73 % of all people when making purchasing decisions. How to Increase customer retention? A good e-commerce customer service experience can keep up to 84 percent of customers from leaving because they need to return a product. Additionally, engaging emotionally with clients has a four-fold impact on customer lifetime value compared to not having that personal touch. Make brand advocates. Customers that are emotionally invested in your brand are more likely to share their positive experiences on social media and ...

 Set up your Digital Presence If one thing we learned about small businesses in 2020 is that nothing is set in stone. We've seen business models disrupted, customer habits and behavior changed, and businesses transformed. Many of these changes involved the adoption of new technologies and the adoption of digital strategies. Now, let's explore how digital strategies can help you build a strong online presence, reach more potential customers, build relationships with your existing customer base, and build brand awareness for your entire company. Because consumer behavior has changed, you're going to have to meet them where they are: online. Most shoppers are likely to choose businesses that have a full online service Surveys conducted by Software Advice* show that consumers already have online shopping channels and will retain those shopping preferences after COVID: 67% of shoppers report that they are more likely to choose a "full online service" provider. When ask...

Digital Location Management Overview - Get Found Everywhere

What Is Reputation Management or RM? Reputation management is the effort to influence what and how people think of a brand or person when viewed online. Put another way, the character is who you are reputation is who other people think you are, and today reputation is based mainly on what artificial intelligence systems like Google portrays you rather than the first-person experience. Reputation management goes by a variety of names "online reputation management (ORM), internet reputation management, impression management, rep management, brand perception". Whatever you call it, the goal is to shape public perception about a person or business. In this post, we will answer the most common questions about reputation management "ORM". Topics: - 1- What's Reputation Management (ORM) is? 2- How to manage your online presence? 3- What are Common mistakes reputation managers make? 4- How to control your online brand reputation? 5- Reputation Management "O...